Privacy policy

Our website respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect and use your personal data under certain circumstances. It also describes the measures we take to protect the privacy of your information and outlines the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting our website, whether directly or through another website, you agree to the practices described in this Privacy Policy.

Protecting your personal data is very important to us. Therefore, your name and other information relating to you will be used in accordance with this Privacy Policy. We will only collect information when necessary or when it is directly relevant to our dealings with you.

We will retain your data in accordance with applicable law or for as long as necessary to fulfill the purposes for which it was collected.

You may browse the website without providing any personal data. Your identity will remain anonymous during your visit unless you have an account on the website and log in using your username and password.

1 – Data We Collect

We may need to collect information about you when you place an order for a product through our website.

We collect, store, and process the data necessary to process your purchases, handle any potential claims that may arise later, and provide you with our available services. Personal information we may collect includes, but is not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, payment details, and payment card details.

We use the information you provide to process your orders and provide you with the services and information available through our website that you request.

We may also use the information you provide to manage your account, verify online financial transactions, audit data downloads from the website, identify website visitors, improve the design and/or content of our website, and personalize it for users.

We may conduct demographic research and provide users with useful or requested information, such as information about products and services, provided that you have not objected to receiving such communications.

We may contact you by email with information about other products and services if you have chosen to receive such communications. If you prefer not to receive promotional or marketing communications, you may opt out at any time.

We may provide your name and address to a third party for the purpose of delivering your order, such as a delivery service provider or supplier.

We may store details relating to your current order on our website, although for security reasons we may not be able to retrieve certain information directly. By logging into your account, you may view information about your completed or upcoming purchases and manage your address details.

You are responsible for keeping your account credentials and personal information confidential and for preventing unauthorized third parties from accessing them. We are not responsible for any misuse of passwords unless such misuse results from an error on our part.

Other Uses of Your Personal Information

With your consent, we may use your personal information for surveys and market research for statistical purposes while maintaining its confidentiality. You may withdraw your participation at any time.

We do not disclose your survey responses to third parties. Your email address will only be disclosed in connection with competitions if you choose to participate. Survey responses are stored separately from your email address.

We may send you information about us, our website, our other websites, our products, sales, promotions, newsletters, or information relating to companies within our group or our partners.

If you do not wish to receive such additional information, in whole or in part, you may click the “Unsubscribe” link in any email sent to you. We will stop sending such information within seven business days of receiving your request. For this purpose, business days exclude Saturdays, Sundays, and national or religious holidays. We may contact you for clarification if your request is unclear.

We may also use certain data, while maintaining privacy and confidentiality, for purposes such as identifying the general location of users, analyzing visits to the website, and tracking links contained in emails where users have subscribed to receive them.

We may provide anonymized data to third parties, such as publishers. Such data will not enable third parties to identify you personally.

Competitions

In connection with any competition, we may use participants' information to notify winners and announce our offers.

Additional terms and conditions relating to participation will be provided separately for each competition.

Third Parties and External Links

We may share your information with other companies within our group or with our agents and contractors where necessary to assist us with transactions and activities carried out in accordance with this Privacy Policy.

For example, we may use third parties to assist us with product delivery, payment processing, statistical analysis, market research, or customer service.

We may also need to share information with third parties for fraud prevention and credit-risk reduction purposes.

If our company, or part of it, is sold or transferred, we may need to transfer databases containing your personal information as part of that transaction.

Except as otherwise provided in this Privacy Policy, we will not sell or disclose your personal data to third parties without your prior consent unless such disclosure is necessary for the purposes described in this Privacy Policy or is required by law.

Our website may contain third-party advertisements, links to other websites, or embedded content from other websites. Please note that we are not responsible for the privacy policies, practices, or content of third-party websites. We are also not responsible for the privacy practices of third parties to whom information is transferred in accordance with this Privacy Policy.

2 – Cookies

Accepting cookies is not a requirement for simply visiting our website. However, certain website features, including the shopping cart and ordering functionality, may not operate properly without cookies enabled.

Cookies are small text files that allow our server to recognize your device as a unique user when you visit certain pages on the website. These files are stored by your browser on your device.

Cookies may be used to recognize your Internet Protocol (IP) address and help improve your experience when using or returning to the website.

We use cookies to make browsing our website more convenient. For example, cookies may allow us to recognize you when you modify your shopping cart without requiring you to enter your email address again.

You may configure your browser to refuse cookies; however, doing so may limit your ability to use certain features of the website.

Our website may use Google Analytics, a web analytics service provided by Google. Google Analytics may use cookies to help analyze how users interact with the website.

Information generated by these cookies about your use of the website, which may include your IP address, may be transmitted to and stored on Google's servers. Google may use this information to evaluate your use of the website, prepare reports about website activity for website operators, and provide other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law or where third parties process the information on Google's behalf.

You may refuse the use of cookies by selecting the appropriate settings in your browser. However, please note that doing so may prevent you from using the full functionality of the website.

By using this website, you acknowledge that data collected through Google Analytics may be processed for the purposes described above.

3 – Security

We use appropriate security technologies and procedures designed to prevent unauthorized or unlawful access to, loss of, or destruction of your information.

When we collect data through the website, we store personal information using security measures designed to protect it from unauthorized access. We may also use firewall systems to protect our servers.

When payment card information is collected electronically, it is protected using encryption technologies such as Secure Sockets Layer (SSL).

Although we take reasonable security measures, no method of transmitting or storing information online can be guaranteed to be 100% secure.

We strongly recommend that you do not send complete credit or debit card details through unencrypted electronic communications.

We maintain physical, electronic, and procedural safeguards relating to the collection, storage, and disclosure of your information.

As part of our security procedures, we may occasionally ask you to verify your identity before providing access to your personal information.

You are responsible for protecting your password and device against unauthorized access.

4 – Customer Rights

If you have concerns regarding your personal data, you may request access to the personal information we hold about you or that you have previously provided to us.

You may also request that we correct any inaccuracies in your personal information, free of charge.

You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.